Ledger.com/Start® | Getting Started – LeDgEr*

Getting started with your new hardware wallet is the most important step in building a safe and long-term crypto journey. Whether you’re new to digital assets or already experienced, the setup process ensures that your wallet, recovery phrase, and device features are configured securely from the very beginning. The official starting point for new users is Ledger.com/Start, the page designed to guide you through everything — from unboxing your device to installing the companion application and managing assets with maximum protection.

This comprehensive guide walks you through what Ledger.com/Start provides, how to complete your setup safely, and what to expect after installation. You will also find helpful hyperlinks, security best practices, and answers to the most common FAQs.

1. What Is Ledger.com/Start?

Ledger.com/Start is the official onboarding page dedicated to new hardware wallet users. It helps you:

• Set up your new device

• Install the official companion app

• Update firmware

• Create or restore a wallet

• Learn essential security steps

• Access support and troubleshooting resources

This page is frequently used as the entry point because it offers verified steps, ensuring beginners aren’t tricked by unofficial software or unsafe guides found online.

Helpful Link

1. Official onboarding page: https://www.ledger.com/start

2. Unboxing and Verifying Your Device

When you unbox your new hardware wallet, your first step is to verify that the device is authentic and has not been tampered with. The official guide on Ledger.com/Start walks you through what proper packaging looks like and how to confirm device integrity.

Expect the box to contain:

• The hardware wallet

• USB cable

• Recovery phrase sheets

• Documentation

Always make sure that your device is initialized only by you during setup.

3. Installing the Official App

The next step is installing the official companion application. The app is available for Windows, macOS, Linux, Android, and iOS.

Installation Steps:

1. Visit Ledger.com/Start

2. Choose your operating system

3. Download the installer or app store version

4. Launch the app and follow the on-screen prompts

This application allows you to manage assets, update firmware, view your portfolio, and conduct transactions securely.

Hyperlink

2. Download location: https://www.ledger.com/ledger-live

4. Initializing Your Device

When initializing your hardware wallet, you will choose one of two paths:

Option A: Set Up as a New Wallet

You’ll generate a new recovery phrase consisting of 24 words. This phrase is the ONLY backup of your wallet.

Option B: Restore a Wallet

If you already have a 24-word recovery phrase from a previous hardware wallet, you can restore it on the new device securely.

Security Warnings:

• Never take a photo of your recovery phrase

• Never enter your phrase on a computer or phone

• Never share the phrase with anyone

• Store your phrase offline in a safe place

5. Understanding Your Recovery Phrase

Your recovery phrase is the master key to all digital assets stored on your hardware wallet. Even if your device is lost, destroyed, or stolen, you can recover everything with this phrase.

Ledger.com/Start emphasizes:

• Write the phrase down on paper

• Store it in a secure location

• Consider using a dedicated metal backup for durability

Hyperlink

3. Backup tools page: https://shop.ledger.com

6. Installing Crypto Apps on Your Device

To manage a specific cryptocurrency, you install the corresponding “app” on your hardware device using the companion application. Each asset has its own app due to the way blockchain protocols operate.

Examples of supported apps include:

• Bitcoin app

• Ethereum app

• XRP app

• Solana app

These apps allow your wallet to communicate with individual blockchains securely.

7. Adding Accounts and Exploring the Portfolio Dashboard

Once you install apps, you can add accounts. Each account corresponds to a blockchain address that your hardware wallet controls.

The app dashboard provides:

• Total portfolio balance

• Price charts

• Asset allocation

• Transaction history

• Learning resources

This lets you track and manage your crypto without compromising control over your private keys.

8. Updating Firmware for Maximum Security

Firmware updates improve device security and compatibility. Ledger.com/Start provides step-by-step instructions to ensure you update safely.

General update process:

1. Connect your device

2. Open the companion app

3. Go to “Settings”

4. Click “Firmware Update”

5. Confirm on your device

Never download firmware from unofficial sources.

Hyperlink

4. Firmware guide: https://support.ledger.com

9. Receiving Crypto

To receive crypto:

1. Open the app

2. Click “Receive”

3. Select your account

4. Verify the address on your device

5. Share the address or QR code

The key security step is verifying the address on your device screen. This prevents malware from altering the address on your computer.

10. Sending Crypto

To send crypto, you must approve each transaction physically on your hardware wallet.

Steps:

1. Enter the recipient’s address

2. Confirm the amount

3. Review the network fee

4. Approve the transaction on your device

Because confirmations require physical interaction, hackers cannot send funds without your approval.

11. Staking and Earning Rewards

Many assets support staking or earning within the companion app. This allows you to participate in network validation and earn rewards without exposing private keys.

Supported staking assets include:

• Ethereum (via liquid staking partners)

• Polkadot

• Tezos

• Cosmos

• Solana

Always research staking providers before committing funds.

12. Connecting to Third-Party DApps Safely

Through Ledger.com/Start resources, you learn how to connect your wallet to decentralized applications (DApps) safely using the official methods. This includes connections via WalletConnect or browser extensions.

Best practices:

• Only connect to reputable DApps

• Disconnect after use

• Verify all on-device prompts

• Never sign unknown or suspicious messages

13. Restoring Your Wallet in Case of Loss

If your device is ever damaged, stolen, or lost:

1. Get a new hardware device

2. Choose “Restore from Recovery Phrase”

3. Enter your 24 words carefully

4. Access all accounts instantly

Anyone with your recovery phrase can recover your funds, which is why its protection is your responsibility.

14. Security Tips and Best Practices

Ledger.com/Start highlights several must-follow rules:

• Always download software from official sites

• Never share your recovery phrase

• Beware of phishing emails

• Verify URLs before entering information

• Use strong passwords on your computer

• Keep your operating system updated

Treat your cryptocurrency like digital cash — once funds are sent, transactions are irreversible.

Hyperlink

5. Phishing awareness guide: https://support.ledger.com/hc/en-us/articles/360006535594

15. Troubleshooting Common Issues

Users sometimes face problems during setup or daily use. Common fixes include:

• USB connection issues → try a different cable or port

• App not recognizing the device → restart both device and app

• Firmware update stuck → ensure enough storage is available

• Device locked → enter PIN carefully to avoid reset

The official help center provides detailed troubleshooting pages.

FAQs (5 Included)

1. Is Ledger.com/Start the official setup page?

Yes. It is the only official starting point for setting up your hardware wallet safely. Always check the URL carefully to avoid phishing.

2. Do I need the companion app to use my device?

Yes. The app is required to install crypto apps, manage accounts, view balances, and make transactions.

3. What happens if I lose my device?

Your crypto remains safe. You can recover it using your 24-word recovery phrase on a new hardware wallet.

4. Can I manage multiple cryptocurrencies at once?

Yes. You can install multiple blockchain apps and add unlimited accounts depending on your device’s internal memory.

5. How do I know if my device is genuine?

During initial setup, the device performs an authenticity check. Ensure it was purchased from an official source and only initialized by you.Ledger.com/Start® | Getting Started – LeDgEr*

Getting started with your new hardware wallet is the most important step in building a safe and long-term crypto journey. Whether you’re new to digital assets or already experienced, the setup process ensures that your wallet, recovery phrase, and device features are configured securely from the very beginning. The official starting point for new users is Ledger.com/Start, the page designed to guide you through everything — from unboxing your device to installing the companion application and managing assets with maximum protection.

This comprehensive guide walks you through what Ledger.com/Start provides, how to complete your setup safely, and what to expect after installation. You will also find helpful hyperlinks, security best practices, and answers to the most common FAQs.

1. What Is Ledger.com/Start?

Ledger.com/Start is the official onboarding page dedicated to new hardware wallet users. It helps you:

• Set up your new device

• Install the official companion app

• Update firmware

• Create or restore a wallet

• Learn essential security steps

• Access support and troubleshooting resources

This page is frequently used as the entry point because it offers verified steps, ensuring beginners aren’t tricked by unofficial software or unsafe guides found online.

Helpful Link

1. Official onboarding page: https://www.ledger.com/start

2. Unboxing and Verifying Your Device

When you unbox your new hardware wallet, your first step is to verify that the device is authentic and has not been tampered with. The official guide on Ledger.com/Start walks you through what proper packaging looks like and how to confirm device integrity.

Expect the box to contain:

• The hardware wallet

• USB cable

• Recovery phrase sheets

• Documentation

Always make sure that your device is initialized only by you during setup.

3. Installing the Official App

The next step is installing the official companion application. The app is available for Windows, macOS, Linux, Android, and iOS.

Installation Steps:

1. Visit Ledger.com/Start

2. Choose your operating system

3. Download the installer or app store version

4. Launch the app and follow the on-screen prompts

This application allows you to manage assets, update firmware, view your portfolio, and conduct transactions securely.

Hyperlink

2. Download location: https://www.ledger.com/ledger-live

4. Initializing Your Device

When initializing your hardware wallet, you will choose one of two paths:

Option A: Set Up as a New Wallet

You’ll generate a new recovery phrase consisting of 24 words. This phrase is the ONLY backup of your wallet.

Option B: Restore a Wallet

If you already have a 24-word recovery phrase from a previous hardware wallet, you can restore it on the new device securely.

Security Warnings:

• Never take a photo of your recovery phrase

• Never enter your phrase on a computer or phone

• Never share the phrase with anyone

• Store your phrase offline in a safe place

5. Understanding Your Recovery Phrase

Your recovery phrase is the master key to all digital assets stored on your hardware wallet. Even if your device is lost, destroyed, or stolen, you can recover everything with this phrase.

Ledger.com/Start emphasizes:

• Write the phrase down on paper

• Store it in a secure location

• Consider using a dedicated metal backup for durability

Hyperlink

3. Backup tools page: https://shop.ledger.com

6. Installing Crypto Apps on Your Device

To manage a specific cryptocurrency, you install the corresponding “app” on your hardware device using the companion application. Each asset has its own app due to the way blockchain protocols operate.

Examples of supported apps include:

• Bitcoin app

• Ethereum app

• XRP app

• Solana app

These apps allow your wallet to communicate with individual blockchains securely.

7. Adding Accounts and Exploring the Portfolio Dashboard

Once you install apps, you can add accounts. Each account corresponds to a blockchain address that your hardware wallet controls.

The app dashboard provides:

• Total portfolio balance

• Price charts

• Asset allocation

• Transaction history

• Learning resources

This lets you track and manage your crypto without compromising control over your private keys.

8. Updating Firmware for Maximum Security

Firmware updates improve device security and compatibility. Ledger.com/Start provides step-by-step instructions to ensure you update safely.

General update process:

1. Connect your device

2. Open the companion app

3. Go to “Settings”

4. Click “Firmware Update”

5. Confirm on your device

Never download firmware from unofficial sources.

Hyperlink

4. Firmware guide: https://support.ledger.com

9. Receiving Crypto

To receive crypto:

1. Open the app

2. Click “Receive”

3. Select your account

4. Verify the address on your device

5. Share the address or QR code

The key security step is verifying the address on your device screen. This prevents malware from altering the address on your computer.

10. Sending Crypto

To send crypto, you must approve each transaction physically on your hardware wallet.

Steps:

1. Enter the recipient’s address

2. Confirm the amount

3. Review the network fee

4. Approve the transaction on your device

Because confirmations require physical interaction, hackers cannot send funds without your approval.

11. Staking and Earning Rewards

Many assets support staking or earning within the companion app. This allows you to participate in network validation and earn rewards without exposing private keys.

Supported staking assets include:

• Ethereum (via liquid staking partners)

• Polkadot

• Tezos

• Cosmos

• Solana

Always research staking providers before committing funds.

12. Connecting to Third-Party DApps Safely

Through Ledger.com/Start resources, you learn how to connect your wallet to decentralized applications (DApps) safely using the official methods. This includes connections via WalletConnect or browser extensions.

Best practices:

• Only connect to reputable DApps

• Disconnect after use

• Verify all on-device prompts

• Never sign unknown or suspicious messages

13. Restoring Your Wallet in Case of Loss

If your device is ever damaged, stolen, or lost:

1. Get a new hardware device

2. Choose “Restore from Recovery Phrase”

3. Enter your 24 words carefully

4. Access all accounts instantly

Anyone with your recovery phrase can recover your funds, which is why its protection is your responsibility.

14. Security Tips and Best Practices

Ledger.com/Start highlights several must-follow rules:

• Always download software from official sites

• Never share your recovery phrase

• Beware of phishing emails

• Verify URLs before entering information

• Use strong passwords on your computer

• Keep your operating system updated

Treat your cryptocurrency like digital cash — once funds are sent, transactions are irreversible.

Hyperlink

5. Phishing awareness guide: https://support.ledger.com/hc/en-us/articles/360006535594

15. Troubleshooting Common Issues

Users sometimes face problems during setup or daily use. Common fixes include:

• USB connection issues → try a different cable or port

• App not recognizing the device → restart both device and app

• Firmware update stuck → ensure enough storage is available

• Device locked → enter PIN carefully to avoid reset

The official help center provides detailed troubleshooting pages.

FAQs (5 Included)

1. Is Ledger.com/Start the official setup page?

Yes. It is the only official starting point for setting up your hardware wallet safely. Always check the URL carefully to avoid phishing.

2. Do I need the companion app to use my device?

Yes. The app is required to install crypto apps, manage accounts, view balances, and make transactions.

3. What happens if I lose my device?

Your crypto remains safe. You can recover it using your 24-word recovery phrase on a new hardware wallet.

4. Can I manage multiple cryptocurrencies at once?

Yes. You can install multiple blockchain apps and add unlimited accounts depending on your device’s internal memory.

5. How do I know if my device is genuine?

During initial setup, the device performs an authenticity check. Ensure it was purchased from an official source and only initialized by you.